Last Update: 12th December 2025

1. Introduction

Prudell Ltd (“Prudell”, “we”, “us”, “our”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection and electronic communications laws.

This policy explains how we collect, use, store, and protect your personal data, as well as how our website uses cookies and similar technologies.

2. Who We Are

Data Controller:

Prudell Ltd, 8 Canfield Place, London, NW6 3BT, United Kingdom.

Company No. 2012093

Authorised and regulated by the Financial Conduct Authority (FCA) – FRN 134411.

Data Protection Contact:

David Keenan — Compliance Officer

Tel: 0207 328 3280 or Email Us

3. Personal Data We Collect

We may collect the following information:

Information you provide directly

  • Name, address, date of birth, contact details
  • Financial information such as income, assets, liabilities
  • Identification documents (e.g., passports or utility bills)
  • Details relevant to mortgage, insurance, or financial planning inquiries
  • Health information (only with your explicit consent and only when necessary for insurance or related products)

Information collected automatically

  • IP address, browser type, device type
  • Website behaviour (pages visited, links clicked)
  • Cookie and analytics data

Information from third parties

  • Credit reference agencies
  • Insurers and mortgage lenders
  • Fraud prevention agencies
  • Public databases

4. How We Use Your Personal Data

We process your personal data for the following purposes:

Purpose

Legal Basis

Providing financial advice and services

Performance of a contract

Processing applications with lenders/insurers

Performance of a contract

Responding to inquiries

Legitimate interests

Meeting legal and regulatory obligations (AML, FCA requirements)

Legal obligation

Improving our website and services

Legitimate interests

Sending marketing communications (optional)

Consent

Assessing product suitability and risk

Legitimate interests / Contract

We will never sell your personal data.

5. Sharing Your Data

While we endeavour to keep information accurate and up to date, Prudell Ltd makes no representations or warranties:

  • Mortgage lenders, insurers, and product providers
  • HubSpot Inc., which provides our CRM and chatbot services
  • Third-party service providers (IT, analytics, storage, compliance)
  • Regulators including the FCA
  • Regulators, law enforcement, or courts where required by law
  • Professional advisers (auditors, accountants, legal advisers)

All third parties are required to process data securely and in accordance with UK GDPR.

6. International Transfers

Some of our service providers, including HubSpot, may process personal data outside the UK, including in the United States.

Where international transfers occur, we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTA), or
  • the UK Addendum to EU Standard Contractual Clauses

7. Data Retention

We retain personal data only for as long as necessary to fulfil:

  • Contractual obligations
  • Legal and regulatory requirements
  • Compliance and record-keeping obligations

For regulated financial services, this is typically up to 6 years after the end of the relationship, but may be longer where required by law.

When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Request rectification
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact David Keenan.

9. Cookie Policy

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly and provide information to improve your experience.

We use cookies in accordance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

9.2 Types of Cookies We Use

1. Strictly Necessary Cookies (Essential)

These enable core functions such as:

  • Security
  • Page navigation
  • Form functionality

These do not require consent.

2. Performance / Analytics Cookies

Used to understand how visitors use our website so we can improve it. This may include:

  • Pages visited
  • Time spent on site
  • Referring websites

We only set these with your consent.

3. Functionality Cookies

Remembers your preferences to enhance your experience (e.g. remembering details you enter into forms). Also used for chatbot operation.

4. Marketing Cookies

We currently do not have any marketing cookies.

9.3 Cookies We Use

Our website is built using Webflow, and uses Webflow’s built-in analytics tools to help us understand how visitors interact with our website.

Webflow Analytics Cookies

Webflow Analytics may set the following cookies:

  • _wf_visit – used to record anonymous information about visits to the website
  • _wf_pageview – used to track page views
  • _wf_session – used to track session duration and interactions

We only set these with your consent.

9.4 HubSpot Cookies

Our website also uses cookies set by HubSpot, which supports our CRM and chatbot services.

Common HubSpot cookies include:

  • __hstc
  • hubspotutk
  • __hssc
  • __hssrc

HubSpot cookies are not loaded until you provide consent via our cookie banner.

9.5 Managing Cookies

You can manage or withdraw cookie consent at any time via:

  • Our cookie banner or settings tool, or
  • your browser settings

Blocking cookies may affect website functionality.

10. Website Chatbot (HubSpot CRM)

We use a chatbot on our website that is connected to HubSpot CRM to assist with enquiries and customer communications.

Data collected via the chatbot

  • Information you voluntarily provide (e.g. name, email address, enquiry details)
  • Message content
  • Technical data such as IP address, browser type, and timestamps

Please do not enter sensitive personal information unless specifically requested and necessary.

How chatbot data is used

Chatbot data is used to:

  • Respond to enquiries
  • Create or update contact records in HubSpot CRM
  • Follow up enquiries where requested
  • Improve customer service and website functionality

Chatbot conversations may be stored in HubSpot CRM and reviewed by authorised Prudell staff.

Automated processing

The chatbot uses automated responses but does not make automated decisions that have legal or similarly significant effects.

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website and the “Last Updated” date will reflect any changes.

12. Contact Us

If you have any questions about this policy or how we use your data:

Data Protection Contact:

David Keenan — Compliance Officer

Tel: 0207 328 3280 or Email Us

Prudell Ltd, 8 Canfield Place, London, NW6 3BT, United Kingdom.

Risk Assessment

Understand the risks of major life events before retirement and the possible financial consequences if your income were affected. This assessment will provide guidance on the appropiate insurance protection to consider.

Application Type

Applicant 1: Gross Annual Income

£

Your Age

Years

Retirement Age

Years

Gender

Male

Female

Do you Smoke?

Yes

No

Dependants

Yes

No

Existing Mortgage

Yes

No

Outstanding Mortgage Balance

£

Partner: Gross Annual Income

£

Partner: Age

Years

Partner: Retirement Age

Years

Partner: Gender

Male

Female

Partner: Do they smoke?

Yes

No

42%

Likelihood

Inability to Work (2+ Months)

There is a significant chance you could experience an illness or condition that prevents you from working for two months or more before retirement.
  • If your income stopped, your household could lose £X per month.
13%

Likelihood

Serious Illness

There is a measurable risk of suffering a serious illness before retirement, which may affect your ability to work or create unexpected financial pressure.
  • A lump sum could help reduce financial strain during recovery.
12%

Likelihood

Death Before Retirement

There is a risk of dying before reaching retirement age.
  • If you have dependants, this could significantly affect your household’s financial stability.
49%

Likelihood

Overall Risk

There is a meaningful likelihood of experiencing at least one of these events before retirement.
  • Planning ahead can help reduce financial disruption.
Income considered in this assessment:

What Insurance Protection could be considered?

Based on your results, you may wish to explore:

  • Income Protection

    Provides a regular monthly income if you’re unable to work.

These results are illustrative and based on general statistical data. They are not a quotation or personalised advice. Suitable cover and premiums will depend on your individual circumstances and insurer underwriting. Please speak to a Prudell adviser for tailored guidance.

Insurance Protection

Explore your options in protecting your mortgage commitment.

Your Age

Years

Do you Smoke?

Yes

No

Your General Health

i

Good: No significant medical conditions. No ongoing treatment. Generally fit and well.

Average: One or more manageable conditions (e.g. asthma, mild high blood pressure, controlled cholesterol). No major long-term illness.

Poor: Serious or long-term medical condition. Ongoing treatment or a recent named diagnosis.

Family Situation

Number of Dependants

Dependants

Youngest Dependant's Age

Years

Gross Annual Income

£

Outstanding Mortgage

£

Other Debts

£

Existing Insurance Protection?

i

Yes

No

Includes life insurance, critical illness, income protection.

Protection Cover Amount (Approx)

£

What Protection do you want?

Life Insurance

i

Pays a lump sum designed to help clear your outstanding mortgage if you pass away, helping ensure your home remains secure for your loved ones.

Critical Illness Cover

i

Pays a tax-free lump sum if you’re diagnosed with a serious illness listed in the policy, which can help clear your mortgage or reduce financial pressure during recovery.

Family Income Benefit

i

Provides a regular income to your family for a set period if you pass away.

Income Protection

i

Pays a regular income if you’re unable to work due to illness or injury.

Insurance Protection Term?

Until retirement

Until the youngest is 21

Retirement Age

Years
Estimated Cover
Monthly Cost
Breakdown
Assumptions
Recommendations

This is an indicative estimate only. Results are based on the details you provide and typical market assumptions. Availability, terms, and costs may vary following underwriting. This calculator does not provide advice. For a personalised, FCA-compliant review, speak to Prudell.

Mortgage Refinance

How much can you save with a mortgage refinance?

This is for capital + interest mortgages only.

Your Current Mortgage

Remaining Loan Amount

£

Current Interest Rate

%

Remaining Mortgage Term

Years
Months

New Mortgage Details

New Interest Rate

%

Product Fee (if applicable)

£

Early Repayment Fee (if applicable)

£

Borrowing Amount

£

New Monthly Payment

£0

Monthly Saving

£0
per month

Break-Even Time

1 Year
6 Months

How your Interest Savings build over time

After 1 year and 6 months, you will recover the cost of refinancing compared to staying on your current mortgage. Thereafter, for subsequent years as shown below, you can see how much more you will save.
Interest saved after 2 years:
£0

             This calculator provides estimates only and does not constitute a mortgage offer or financial advice. Figures are based on the information you provide and assumptions that may change. Your actual mortgage options, interest rate, fees, and savings may differ. Speaking to a Prudell adviser will allow us to assess your circumstances and provide personalised advice.

Mortgage Finder

Find the best deals on the market from over 50 lenders.

Property Price

£

Deposit

£

Mortgage Type

Rate Preference

Mortgage Term

Years

Based on your details, here are some suitable mortgage options for you.

Lowest Monthly Payment

Estimated
Monthly Repayment

£0
Typical interest rates from around 5.4%
No Product Fee
  • Lowest estimated monthly repayment

Lower Upfront
Costs

Estimated
Monthly Repayment

£0
Typical interest rates from around 5.4%
Product Fee: £499
  • Lowest estimated monthly repayment

Longer-Term
Stability

Estimated
Monthly Repayment

£0
Typical interest rates from around 5.4%
Product Fee: £499
  • Lowest estimated monthly repayment

             Rates shown are indicative and based on current market averages. Actual rates will depend on lender criteria and individual circumstances. To get more information to see the actual products with the named lenders, compare fees properly, and learn which is best for you, get in touch with a Prudell adviser.

Monitor your Mortgage

Sign up with our partner Dashly, and stay informed with the best rates.

Your mortgage shouldn’t be set and forgotten, many people forget this and end up overpaying. We’ll monitor it for you — and let you know when action is worth taking.

Stamp Duty Calculator

Before buying a property, see how much Stamp Duty is due.

Property Price

£

Country

Buyer Type

Replacing main residence?

Stamp Duty

£0
Please enter a valid property price.

Stamp Duty Breakdown

i.e. £0–£300,000 (FTB) @ 0%

Notes

i.e. First-Time Buyer Relief applied: first £300,000 tax-free.

These results should be accurate. Rates last updated on 10.12.25

Mortgage Affordability

Get an estimate on how much can you afford to borrow according to lenders.

Application Type

Income Mode

Monthly
Annual

Applicant 1: Gross Income

£

Other Income (Rental, pension)

£

Simple Monthly Outgoings

£

For a more precise result, select:

For quick and simple results, select:

Utilities

£

Travel

£

Groceries and Household

£

Dependants

£

Council Tax

£

Insurance

£

Memberships and Subscriptions

£

Other Outgoings

£

Total Monthly Outgoings

£

Monthly Debt Repayments

i
£

This could be personal loans, credit card payments, Paypal credit, and PCP / HP car finance.

Existing Monthly Mortgage

i
£

Leave blank if you are intending to sell your existing property for a new one.

Lender's Stress Test Rate

i
%

Lenders use a Stress Test to see if you can still afford a mortgage if interest rates go up. 6% is optimistic, 7% is balanced, and 8% - 9% is the extreme end.

Income Multiplier

times

Mortgage Term

i
Years

Lenders tend to use 30 years by default, however if you're looking for a shorter term, you have the option!

Likely Maximum Loan

£0

Stress-Tested Loan

£0

Income Multiplier Loan

£0

Likelihood of Approval

This is an estimate. Final offers depend on lender criteria, credit profile and verification. Contact Prudell for an FCA-compliant assessment. This calculator uses an income multiple method (common for quick estimates).

Borrowing Power

Estimate how much you could borrow based on income.

Application Type

Applicant 1: Gross Annual Income

£

Other Annual Income (Rental, pension)

£

Deposit Amount (Optional)

£

or Desired Property Price (Optional)

£

Income Multiplier

x

Loan Term (for reference only)

25

Years

Estimated Maximum Loan

£0
Based on a combined income of...

Example Purchase

With a deposit of

This is an estimate. Final offers depend on lender criteria, credit profile and verification. Contact Prudell for an FCA-compliant assessment. This calculator uses an income multiple method (common for quick estimates). Use the Mortgage Affordability tool for a 'lender-style' check.

Repayment Calculator

Compare repayment, Retirement Interest Only, and lifetime mortgage options to understand your monthly payments, total interest, and longer-term impact. Adjust the figures to explore how different borrowing types could affect your costs over time.

Mortgage Type

Loan Amount

£

Annual Interest Rate

%

Repayment Type

Annual Voluntary Payment

£

Loan Term

Years

Current Property Value

£

Monthly Payment

£0

Total Interest

£0

Total Cost

£0

Year

Interest Paid

Capital Paid

Remaining Balance

Interest-only mortgages do not repay capital.

These results are for illustration only and are based on the information entered. Actual lender terms, interest rates and compounding methods may differ. Property growth is assumed at 2.5% per year for illustration and is not guaranteed. For personalised advice and precise figures, please speak to a Prudell adviser.

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.

Request to Speak to an Adviser

Your calculations will be forwarded to the adviser.

Service(s) to Cover*
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General Enquiry

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1. Mortgage Finder App | Base Rates

1.1 Residential | 2 Year Fixed-Rate Mortgage

Mortgage Type

Max LTV

% Base Rate

First-time buyer

95

5.00

First-time buyer

90

4.40

First-time buyer

85

4.20

First-time buyer

75

4.10

New Mortgage

90

4.50

Remortgage

90

4.35

Remortgage

75

4.15

Last Updated: 18/01/26

1.2 Residential | Variable-Rate Mortgage

Mortgage Type

Max LTV

% Base Rate

First-time buyer

95

5.50

First-time buyer

90

5.10

New Mortgage

90

5.00

Remortgage

75

4.60

Last Updated: 18/01/26

1.3 Buy-to-Let | 2 Year Fixed-Rate Mortgage

Mortgage Type

Max LTV

% Base Rate

Buy-to-Let

90

5.30

Buy-to-Let

75

5.10

Buy-to-Let

60

4.90

Last Updated: 18/01/26

1.4 Buy-to-Let | Variable-Rate Mortgage

Mortgage Type

Max LTV

% Base Rate

Buy-to-Let

90

5.75

Buy-to-Let

75

5.35

Buy-to-Let

60

5.05

Last Updated: 18/01/26

1.5 Fixed-Rates Adjustment Increase for 3, 5 and 10 years (from 2 Years)

3 Years

5 Years

10 Years

0.12

0.30

0.55

Last Updated: 18/01/26

Note:

  • 3-year fixed typically ~ +0.10 – 0.15%
  • 5-year fixed typically ~ +0.25 – 0.35%
  • 10-year fixed typically ~ +0.45 – 0.70%

2. Lender Fees

2.1 Residential | Fixed-Rate Fees

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Higher rate, minimal upfront cost

Standard

999

0

0

0

-0.10

Typical fee buys a small discount

Premium

1495

0

0

500

-0.20

Lower rate, higher fee, cashback offsets

Last Updated: 27/01/26

2.2 Residential | Variable-Rate Fees

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Short-term flexibility

Standard

499

0

0

0

-0.05

Slightly lower rate

Incentivised

999

0

0

500

-0.10

Tracker / discounted variable

Last Updated: 27/01/26

2.3 New Mortgage | Fixed-Rate Fees

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Common for first-time buyers

Standard

999

0

0

0

-0.10

Most mainstream products

Cashback

1495

0

0

500

-0.20

Higher fee, lower rate

Last Updated: 27/01/26

2.4 New Mortgage | Variable-Rate Fees

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Often used as short-term solution

Standard

499

0

0

0

-0.05

Discounted variable

Cashback

999

0

0

500

-0.10

Less common but exists

Last Updated: 27/01/26

2.5 Remortgage | Fixed-Rate Fees

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Often lender-assisted switch

Standard

999

0

0

0

-0.10

Typical remortgage

Cashback

1495

0

0

500

-0.15

Cashback ≠ full rate buy-down

Last Updated: 27/01/26

2.6 Remortgage | Variable-Rate Mortgage

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

0

0

0

0

0

Common short-term remortgage

Standard

499

0

0

0

-0.05

Discounted tracker

Cashback

999

0

0

500

-0.10

Incentivised but cautious

Last Updated: 27/01/26

2.7 Buy-to-Let | Fixed-Rate Mortgage

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

1499

0

0

0

-0.15

Most BTL products

Standard

1999

0

0

0

-0.25

Lower rates for higher fees

Cashback

2499

0

0

500

-0.30

Portfolio / professional landlords

Last Updated: 27/01/26

2.8 Buy-to-Let | Variable-Rate Mortgage

Fee Profile

Product Fee

Valuation Fee

Legal Fee

Cashback

% Rate Reduction

Notes

Low/Fee-Free

999

0

0

0

-0.10

Tracker / SVR discount

Standard

1999

0

0

0

-0.20

Lower margin products

Cashback

1999

0

0

500

-0.20

Less common but valid

Last Updated: 27/01/26